Shipping & Returns
Shipping Policy
Shipping Policy — ForHause
At ForHause, we are committed to delivering your products safely, quickly, and with the utmost care.
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Delivery Time: All orders are delivered within up to 8 business days following payment confirmation.
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Processing: Orders placed on weekends or holidays will begin processing on the following business day.
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Tracking: Once your order has been dispatched, you will receive a tracking code via email to follow your delivery every step of the way.
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Issues & Support: If you experience any issues or have questions regarding your shipment, please contact us exclusively at: supportforhause@gmail.com.
Return & Exchange Policy
At ForHause, we want you to love everything you buy for your home. If you need to return or exchange an item, we are here to help make the process smooth and easy:
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Returns Window: You have up to 14 days [ou o prazo de sua preferência] from the delivery date to request a return for a full refund.
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Defective or Damaged Items: If your item arrives damaged or with a manufacturing defect, please notify us within 30 days of receiving your order.
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Item Condition: Products must be unused, in their original condition, and returned in their original packaging with all included parts and accessories.
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How to Start a Return: All return and exchange requests are handled exclusively via email. Please send your order number and brief details (along with photos if the item is damaged) to: supportforhause@gmail.com. Our team will guide you through the next steps.